Buy Back Policy

In case you wish to return the product to us (After 15 Days for make to order and 7 Days for Showroom products) purchased from www.pcjeweller.com, we’ll happily exchange it for you or offer you a refund on the basis of the policy detail below.

Note: No GST, making charges/ stamping charges/ design charges will be paid.

Diamond Jewellery:
Exchange and refund:
1. For Jewellery purchases prior to 31.12.2011= 110% of the invoice value.
2. For Diamond Jewelry purchase between 01.01.2012 and 31.03.2021=100% of the invoice value.
3. For Diamond Jewelry purchase between 01.04.2021 and 20.12.2024= 90% of the invoice value.
 After  21st December 2024
 Exchange:- Gold/Diamond/solitaire- prevailing rate on the day of exchange
                       Polki prevailing rate on the day of exchange(-10%)
Refund:- Gold-Prevailing rate(-3%) Diamond- Prevailing rate(-10%) solitaire-Prevailing rate(-12%) and Polki- Prevailing rate(-20%) on the day of refund.

Making charges/wastage charges, taxes, and any discount given on the original invoice shall be deducted at the time of exchange/refund.

Gold Jewellery - 97% of the current value of gold, calculated based on the current Gold price. (Gold rate X Gold wt).

For Gold Coins - 97% of the current value of gold, calculated based on current gold price. (Gold rate X Gold wt)

For ICC Gold Coins - 100% of the current value of gold, calculated based on current gold price. (Gold rate X Gold Wt). Original packaging, the certificate along the coins required to get full refund.

In all cases, the current material value of diamonds and gemstones and the current rate of gold will be decided at the sole discretion of PC Jeweller. Please also note that we will deduct the value of any offer availed (including any discount or free gift) at the time of purchasing the product, if applicable in your case.

Please note - Shipping charges shall be borne by the customer if your product fall outside of our 15 Days & 7 Days Return Policy.